Terms and Conditions
This Promotion is held by Celcom Mobile Sdn Bhd (Company No. 27910-A) (“Celcom”). By participating in the Promotion, the Customer (as herein defined) hereby agrees to be bound by these terms and conditions which shall form an integral part and to be read together with terms and conditions of Customer Registration Form (CRF) and/or terms and conditions of the respective mobile/content service(s) offered and relevant to the Customer in respect of this Promotion.
In the event of a conflict or inconsistency between these terms and conditions and CRF and/or terms and conditions of the respective mobile/content service(s), such inconsistency shall be resolved by giving precedence in the following decreasing order (i) these terms and conditions (ii) terms and conditions of CRF and/or the respective mobile/content service(s).
Duration of the promotion
This Promotion shall commence from 1 August 2015 and will expire at a date to be determine by Celcom (“Promotion Period”). Celcom reserves its right in determining the Promotion Period.
This Promotion shall be applicable to all Celcom customers (“Customers”).
For the avoidance of doubt, the Promotion shall not be applicable to the following persons:
a. Celcom employees (including its related corporation) and their immediate family members; and
b. Representatives, employees and/or agents of Celcom’s dealers and distributors.
For clarity, immediate family members shall be:
• For unmarried/single Customers – their parents and sibling(s); and
• For married Customers – their spouse(s), parents and children.
1. To participate in this Promotion, the Customer must subscribe to the “Faizal Tahir Big Power” service (“Service”) by clicking BigWin portal at “www.bigwin.com.my” (“Website”) and click “Play” on the Faizal Tahir Big Power page (“Registration”).
2. Upon successful Registration of the Service, the Customer can commence to participate this Promotion by answering questions.
3. The Customer will receive the following points for answering the questions correctly.
4. Celcom shall then randomly select the Customer that have answered the questions correctly as the shortlisted Customer (“Shortlisted Customer”) to be in the running of winning the Prize (defined hereunder). Celcom reserves its right in the selection of the Shortlisted Customer.
5. The Shortlisted Customer will be contacted by a Celcom representatives via phone and will be asked three (3) questions (“Questions”). Shortlisted Customer who manage to answer the Questions correctly will be declared as the winner (“Winner”) and will receive the prize (“Prize”).
6. Celcom shall notify the Winners of their entitlement to the Prize via phone. Celcom reserves the right to use any other method or medium it deems fit at its sole and absolute discretion for the purpose of notifying the Winners. The Customer may also refer to Website for the list of the Winners.
7. Should Celcom not able to contact the Winner in three (3) attempts, Celcom reserves the right to select another Winner.
8. Each Customer shall only be entitled to receive one (1) Prize per mobile number or Big Win account.
9. The Winner must collect the Prize within a period specified by Celcom (“Prize Collection Period”) at a venue determined by Celcom. The Winner may be required to attend a prize-giving ceremony on a date and at a venue to be determined by Celcom (“Prize Giving Ceremony”). Celcom reserves the right to forfeit the Prize in the event the Winner fail to collect the Prize within the Prize Collection Period or fail to attend the Prize Giving Ceremony.
General Terms and Conditions
1. Celcom reserves the sole and absolute right to withdraw, amend, omit and/or vary any part or the whole of the terms and conditions of this Promotion without prior notice to the Customers herein stated and the Customers shall be bound to observe, perform and comply with the terms and conditions herein and any amendments thereof.
2. Celcom’s decisions in any matter in relation to the Promotion shall be final and conclusive. Any request for appeal and review shall not be entertained.
3. Celcom shall not be liable for any claim by the Customers or third-party claims or loses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third party, consequential or other damages resulting from or in connection with this Promotion.
4. Celcom disclaims any liability for loss or damage to property or any personal injury or loss of life resulting from or in connection with this Promotion.
5. The Customers acknowledges and agrees that Celcom reserves the rights to disqualify any participation if the Customers is in breach of its obligations or any terms and conditions of this Promotion. Notwithstanding the above, Celcom reserves the right to reject any participation or the Customers at its sole and absolute discretion without assigning any reasons whatsoever.
6. Celcom does not take any responsibility in the event Customers is prevented from participating in the Promotion, as a result of certain technical restrictions or other limitations specific or force majeure which including but not limited to regulatory and/or government directive, act of God etc.
7. All photographs, personal information and names submitted in the Promotion, service marks, trade names, trademarks are the property of Celcom.
8. Celcom reserves the right, at its absolute discretion, to use the names, photographs, voice or video recordings and entries of the Customers for publicity, advertising, trade or Promotion purposes in any media, without first obtaining any consent nor making any payment whatsoever to the Customers.
9. Except as expressly mentioned herein, Celcom shall not be responsible for any expenses and cost including out-of-pocket expenses related to or as a consequence of participating in this Promotion.
10. All prizes offered under this Promotion are not transferable for cash or in kind and shall be subject to availability of stock. Celcom reserves the right to substitute and replace the prize offered with another prize of equal value or higher value as Celcom deems fit.
11. Celcom disclaims any warranties or liabilities for the merchantability and fitness of the prize under this Promotion. The warranties applicable for the prize are subject to the terms and conditions provided by the manufacturer or supplier of the prize.
12. The content for the Promotion is provided by a third party. Celcom does not filter or edit such content. The Customers acknowledges that Celcom is under no obligation to censor the content or information provided. Celcom disclaims all liability in relation to the content provided.
13. In the event any of the provision in these terms and conditions is invalid, illegal and unenforceable under any applicable law or by any reasons whatsoever, the legality and enforceability of the remaining provisions shall not be affected.
14. No delay or indulgence by Celcom in enforcing any terms or conditions herein shall constitute waiver by Celcom of the Customers’ breach of these terms and conditions.
For postpaid customers, 6% GST will be charged on monthly bill. For other payment methods, 6% GST will be charged upon checkout.